Take Your Eyes Off That Ball And Read This!

posted by on 2012.12.30, under Uncategorized

The New Year’s ball, that is.


It’s New Year’s!  A happy time?


It’s a time for remembering.  A time to celebrate.  For a lot of us, it’s also a time for making resolutions that seem to get harder and harder to keep every day past the day we made them.


So, in light of that, I’ve decided to focus less on correct grammar, and more on what makes happy times even more happier.  And no, it’s not drinking and getting all crazy…


It’s gratitude.


This year will bring us a slew of fantastic stuff; new products we’re excited about, like our money-saving Domain Club, or our brand new account control panel (which you may have already read about). And, as always, we will continue to expand and improve our hosting services (I’ve even heard rumors about a new hosting control Panel in the works).



Happy people make better partners, parents, business owners, thinkers, and overall, people. That’s why my goal for 2013 is, simply, to be happier!  You can do it, too!


Just be grateful for everything you have and to never stop searching for things in your life that make you happy.  If you spend your time concentrating on the good around you, your world will, in turn, be more positive toward you.


Hopefully, as you search for the positive things around you to be grateful for, you’ll get so good at it that the bad things just fade to the background.  It’s easy to lose sight of the fact that there’s plenty for us all to appreciate.


We’re extremely thankful to have you as our customer and our companion in doing better things with the Internet.


I hope 2013 will be a happy year for you.


What’s your resolution this year?  Anything specific involving your business or website? Leave your answer in the comments and we’ll try and respond to each one!


Fathi Said
Happy Host Excellence Leader


PS:  I thought you might find this interesting; this Christmas I got myself these neat “prism glasses.”  They’re kind of bizarre, but they’re also uber-cool and I love them.  Go ahead and check them out; you might like them just as much as I do!



PPS: Hey, if you want to read more about happiness and warm, fuzzy feelings (and who doesn’t?) I’d really suggest reading “The Happiness Advantage”.  It’s very insightful and has inspired me in many ways.  In fact, I will be using my new prism glasses to read it in bed!



  1. Anthony Whitehead -

    Please stop trying to be quirky and sort the control panel out please. It’s been a year since you sent the previous email saying this would be done, and then a few weeks ago we were presented with the nonsense that you call the ‘brand new account control panel’.

    If you’re putting cpanel in then just do it, and please give us an estimated date.

    • Hi Anthony,

      Sorry for the frustration. At this point we do not have an ETA but once we do we will be sure to let all of our customer’s know.


  2. My latest reply to an ongoing complaint about a control panel issue.  Will there ever be a resolution or will I have to seriously consider last paragraph below?
    “If you still can’t delete such file/folder you will have to contact us.”
    I want to know exactly why I have to contact you to simply delete a file/folder I have created on my website.  They are not root:root files.  All permissions are properly set.  I repeat, I want to know exactly why I have to contact you to simply delete a file/folder I have created on my website.  That means I do not have  a “my control” panel because it is actually an “our” control panel.
    Do I need to give up a long time association with  IX Web Hosting to find a more user friendly environment where I actually “own” a control panel to take care of my own affairs when I so desire without assistance?

    • HE: Angela A. - -

      I’m so sorry for any frustrations or inconveniences this has caused for you! Please keep in mind that the plan and control panel you have exists in an environment that is created for shared-hosting; therefore, any problems you have with deleting files and/or folders when they are not root owned or permissions are not properly set, we’d have to send to our administrators for them to fix from their end. However, if you’d like to actually have a control panel installed that you have absolute control over, without our assistance, I recommend looking at our Cloud Hosting products here: http://www.ixwebhosting.com/cloud-hosting . If you have any questions or need additional assistance, please let us know! Thanks a lot!

    • HE: Angela A. - -

      I’m so sorry you’re still encountering these issues Robert! I see you have ticket 2191950 open and we’ll be contacting you at the number on file as soon as possible about the problems you are facing with deleting files/folders in your account. If you have other questions, please let us know, as well.