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Hosting User Manual
All hosting plans fully support both Microsoft .NET / ASP as well as Linux Hosting. We have the right plan for you, whether you're a beginner with a small website. You can run any system on your PC or Mac: Windows, Mac OS X or Linux! Our hosting plans are compatible with all operating systems.
Accessing the Control Panel
  1. How to access
  2. Billing system

Control Panel Basics
  1. Your temporary index page
  2. Uploading your site
  3. Contents of your web space

Domains
  1. Adding domains
    1. Registering new domains
    2. Transferring Domain Names to Host Excellence
    3. Adding domains to your control panel
    4. How to turn on/off web and mail services
    5. Configuring domains
  2. WHOIS Privacy
    1. Purchasing Domain WHOIS Privacy
    2. Enabling and Disabling Domain WHOIS Privacy
    3. Removing Domain WHOIS Privacy
  3. Removing domains
  4. Creating sub domains
  5. Domain aliasing
    1. Creating a domain alias
  6. Shared vs. Dedicated IP addresses

DNS
  1. What is DNS?
  2. How to change domain name servers?
    1. Registered with Host Excellence
    2. Other registrar
  3. How do I create custom DNS records?
    1. Removing the default DNS records
    2. Adding custom A records
    3. Adding custom MX records
    4. Adding custom CNAME records

Creating, promoting and managing your site
  1. SiteStudio site builder
  2. WebShell file manager
    1. What is WebShell?
    2. How to use
    3. How to backup your site
  3. Webalizer, Modlogan and Awstats
    1. Webalizer and Modlogan
    2. Awstats and others
  4. Reverse trace route

FTP
  1. What is FTP?
  2. Changing your FTP password
  3. Connecting to a FTP client
  4. How to navigate files
  5. How to transfer files
  6. FTP sub-accounts (Linux)
    1. What is it?
    2. Setting up an FTP sub-account
  7. Virtual FTP
    1. Enabling Virtual FTP
    2. Add a FTP user
  8. Anonymous FTP
    1. Configure anonymous FTP
  9. Anonymous FTP Upload Facilities

Adding features to your website
  1. Site settings
    1. Directory index
    2. Directory indexes
    3. Redirect URL
    4. Error pages
    5. Htprotect / Htaccess
    6. Server side imagemap
    7. Paths
    8. Ports
    9. MIME types
    10. Error logs
  2. Adding dynamic web content
    1. CGI scripts
    2. PHP scripts
    3. ASP
    4. ASP.NET
    5. ColdFusion
    6. Server Side Includes
  3. One click install scripts (Linux)
    1. Counter
    2. Guestbook
    3. Formmail
    4. Chat
    5. PhpBB (Linux and Windows)
    6. Fixing problem scripts
    7. Adding custom CGI scripts (Linux and Windows)

Managing traffic
  1. How do I change the traffic limit?
  2. Throttle policies

E-mail
  1. Mailboxes
    1. Creating a Mailbox
    2. Configuring a mailbox
    3. Changing mailbox password
  2. Configuring email clients
    1. Configuring Thunderbird
    2. Configuring Outlook Express
    3. Configuring Outlook 2003
  3. Forwards
    1. Creating a Forward
    2. Configuring a Forward
    3. Forwarding to multiple addresses
  4. Mailing lists
    1. Adding a mailing list
    2. Configuring a mailing list
    3. Adding subscribers to your mail list
    4. Removing subscribers
    5. Adding moderators to your mail list
    6. Removing moderators from your mail list
    7. Securing your list
  5. Mailbox alias
    1. Adding/Removing a mailbox alias
  6. Mail auto responders
    1. Adding an auto responder
    2. Editing an auto responder message
    3. Removing an auto responders
  7. Webmail
    1. How to use
    2. Other webmail clients
  8. Troubleshooting
    1. Port 25 Block
    2. POP before SMTP
    3. Postmaster block
  9. SPAM
    1. What is Spam?
    2. How we fight it
    3. How to reduce

Databases
  1. MySQL
    1. Creating MySQL databases
    2. Changing MySQL disk quota
    3. Adding/Removing MySQL users
    4. Changing user passwords
    5. Changing user permissions
    6. Hosting MySQL databases
  2. phpMyAdmin
    1. Editing MySQL databases
    2. Creating backups
    3. Restoring backups
  3. PostgreSQL
    1. Hosting PostgreSQL databases
    2. Creating PostgreSQL database
    3. Changing PgSQL disk quota
    4. Adding/Removing PostgreSQL users
    5. Changing passwords
  4. phpPgAdmin
    1. Editing PgSQL databases
  5. MSSQL (Windows plans only)
    1. Hosting Microsoft SQL databases
    2. Creating MSSQL databases
    3. Adding MSSQL database users
    4. Changing MSSQL disk quota
  6. ODBC
    1. What is ODBC?
    2. Creating a new DSN record
    3. Editing DSN records
    4. Deleting DSN records

SSL
  1. What is SSL?
    1. Providers
    2. Shared vs. Dedicated SSL
  2. Installing an SSL certificate
    1. Using our shared SSL certificate
    2. Creating a temporary certificate
    3. Acquiring a permanent certificate

Creating an online store
  1. Preinstalled osCommerce
    1. Setting up osCommerce
    2. osCommerce controls
    3. More information
  2. Shopping cart options
    1. Setting up other shopping carts
    2. How to setup

Getting technical support
  1. Ticket center
  2. Live chat
  3. Phone support
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