FAQs
We're here to help. You will find listed below, a list of the most common questions of our features and service. If you cannot find the answer to your questions in our Frequently Asked Questions (FAQ) area, then feel free to contact us at anytime and our support specialists will assist you.

Existing customers, you can also submit a Service Ticket and have our staff assist you in that manner. Any non-existing customers please use one of the three methods for contacting us.

Questions & Answers
1. What is an Affiliate Program?

It is a marketing program, where you can participate as an affiliate. Affiliates receive commission for generating sales for the affiliate program host (in this case, Host Excellence). All affiliates are provided with various ads and tracking code for placement on their web sites, in their email campaigns or in search listings. Whenever a visitor uses these ads/links to generate a sale on the host site, that transaction is tracked online. If a product or service is purchased, the customer pays the host directly, and the affiliate is paid a commission for that sale!

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2. How do I sign up to be a Host Excellence Affiliate?

It's easy! You can reach the sign up form directly from our affiliate's website at
https://www.hostexcellence.com:443/affiliate-program

There is no charge for becoming an affiliate and you also do not have any obligation to generate sales! Simply register on our website and start making money, whenever you feel like it.

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3. How long will it take to become a Host Excellence Affiliate?

Once you send your completed sign-up form to us, your account is created instantly and you can start earning commissions immediately! There are no long waits or approvals! Everything is quick and hassle free!

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4. How much can I earn?

There is no limit to your earnings potential! Simply sign up customers through our affiliate program and receive commissions starting at $50 up to $150 for each signup - an industry record! There is no limit to how many you can sign up and no limit to how much you can make! Some of our best affiliates are earning over $10,000/month! Please review our Affiliate Terms of Service in order to get the exact commission credited.

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5. When and how often will I be paid?

Commissions are paid during the first full week of each month following the first 30-days after the sale that meets the minimum level was made AND only after we've received a valid W-Form (W8 form, or W9 forms). Commissions are paid after your commissions account balance surpasses the $400 minimum level.

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6. What technical skills do affiliates need to have?

Affiliates only need to be able to copy and paste HTML code and place it accurately within the code of a web page or within an email!

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7. How do you track my affiliate transactions?

Our affiliate program utilizes cookies to track sales generated by your links. Cookies are used in two stages of tracking: when your ad is clicked and when an sale is placed by a referred customer The function of these cookies is solely for the purpose of paying our affiliates commissions when a consumer makes a purchase.

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8. What about customers who have their cookies disabled?

Over 99% of all Internet users have cookies enabled in their browsers (less than 1% of all users have their cookies disabled). The fact is that cookie-based technology is a reality that will remain a part of consumer tracking for individual Internet businesses. In the highly unlikely situation that a customer has cookies disabled, the customer is out of the range of publisher tracking and sales that occur cannot be tracked.

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9. Does Host Excellence access unique information on customers or site visitors?

No, we do not use our affiliate tracking technology to track or log information other than is necessary to perform this service.

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10. How do you know which affiliate to pay for a sale?

Being a cookie-based system, we have the ability to pass unique information regarding the affiliate and the advertising links used to the customer. That information resides within the customer browser for however long that cookie lasts or until that customer purchases a product.

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11. How are my commissions recorded with the IRS?

All commissions paid by Host Excellence to any affiliate is paid as an Independent Contractor service and will be filed with the Internal Revenue Service as is required by law. Affiliates are required to maintain and abide by any governing laws applicable to income earned through this program.

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12. Can I use my commission towards web hosting fees or services?

No. Affiliates cannot use commissions towards web hosting fees or upgrades directly.

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13. Do I have to have a web site with Host Excellence to become an affiliate?

No! You do not have to be a Host Excellence customer to join our affiliate program.

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14. How do I track my sales activity and commissions?

Account activity such as the number of click-thu's, conversions, commissions and account status can be viewed in real-time through the affiliate program summary and the in-depth stats area of your account. Simply log in to your affiliate control panel to view this information!

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15. Where do I get the required links and banners to be an affiliate?

We provide a vast selection of links and banners in several colors, designs and sizes as well as text and editorial for you to use throughout your site.

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16. Can I participate if I reside outside of the United States?

Certainly! We have affiliates from almost every country, and most of our affiliates sell our products across the globe. The only consideration for affiliates located outside the United States is that we will only pay standard mailing rates for checks and will only send out checks drawn on a US bank in US dollars. Any extra mailing costs will be deducted from your commissions account.

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17. If I have any problems with my affiliate account or commissions, whom do I contact?

Please send any questions you may have to affiliates@hostexcellence.com. An affiliate manager will answer your questions as soon as possible!

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18. Where can I read your Affiliate Program Terms of Service?

To view our affiliate terms Click Here.

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