Important Update Regarding Customer Support
Due to issues beyond our control, our Ukrainian support office is temporarily closed. This office accounts for over ⅔ of our support staff. While this office is off-line, phone and chat support will not be available and all issues will be handled directly through helpdesk in the order we receive them, though all billing inquiries will be given priority. Due to our decreased capacity to respond, please do not place duplicate tickets for the same issues. Thank you for your patience while we work to get this office back up and running to full capacity.